Perhaps you have never had the need to control a computer that is located in an inaccessible place, but for those who work with computers on a regular basis, there has surely been a time when the ability to do so would have been a dream come true. Thankfully there is remote pc software that makes it possible, and its use can save both time and money for those who learn how to use it well.
People working in the area of technical support are one group of people that can reap great benefits from this type of software. Historically, technical support occurs verbally over a telephone. The support technician guides the customer through a series of actions that will allow the him to determine the problem. Once the problem is identified, the customer is then given instructions on how to correct the problem. An alternative to this tedious and time consuming process is provided by the use of remote pc software that allows the technician to take control of the customer's computer and repair it himself.
System administrators who are responsible for the maintenance of a large number of computers are another group of people whose jobs can be greatly simplified by having remote access to the machines that they administer. For instance, if all of them need an operating system upgrade, rather than having to physically move from one machine to another, and manually installing the upgrade on each, a single command can be issued that will install it on all of them at once.
Some companies use computer networks that are designed around this idea, with a single computer acting as a server that actually runs all the applications. The employee's use bare bones machines called thin clients. These thin clients run all of their applications on that remote server. Most find that maintaining such a network to be much easier than the maintenance of a traditional one. For this reason, and because of less expensive hardware, these networks have a relatively low total cost of ownership.
Those who sometimes work from home, may find themselves in need of a document that is stored on their computer at work. Being able to access that file without having to go back to the office to retrieve it can be very helpful, saving time and money.
The reverse situation is also true. Sometimes you need to access your home computer when at work, or when visiting others. Maybe you need to retrieve a photo or an email to share with your colleagues. Prior to the availability of these kinds of programs none of these things would be possible. For many people this convenience is worth the cost of owning this kind of software.
Streaming media from your home computer to any other computer is also possible. Without having to make multiple copies of all of your files, you can take your movies and music with you anywhere. There are even apps that let you stream audio and video to your smart phone.
In some sectors, remote pc software has already been in use for many years, but now it is beginning to filter into the consumer arena. Using it can simplify your life, and may even save you some money.
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